Careers

IT Specialist

Department: IT
Reports to: Operations Manager
FLSA Class: Non-Exempt

Mette Cabinets & Countertops is a family-owned business dedicated to being the number one destination for quality products, professional service, and competitive pricing in the Cabinetry and Countertop industry. Founded in 1981, Mette Cabinets & Countertops continues to grow by combining generations of craftsmanship with evolving industry technologies. Mette Cabinets & Countertops remains committed to delivering high-quality products, personal service, and exceptional customer satisfaction.

Apply today and join Mette Cabinets & Countertops. A team built on family values, quality craftsmanship, and exceptional service!

Summary:

The position is responsible for all functions of Information Technology for Mette Cabinets & Countertops on a daily basis. The position also requires representing the company in an honest, professional, and ethical business manner, while supporting the team with reliable technology solutions.


Duties

  1. Install and update company software and hardware as needed.
  2. Ensure data protection through data backups.
  3. Provide technical support to company staff and troubleshoot computer problems.
  4. Anticipate, research, and report the cost of replacing or updating computer items.
  5. Maintain Malware and Antivirus protection on all devices.
  6. Manage Network firewall.
  7. Update Excel pricing programs, and other templates as needed.
  8. Assist with special projects by management.
  9. Manage Active Directory environment.
  10. Manage M365 environment.
  11. Creating and updating Standard Operating Procedures (SOP’s) for your position.

Qualifications

  1. Associates degree in Information Technology or two years of experience in a related field.
  2. Computer experience using Microsoft Office, Action Flow, Cabinet Vision, and BusinessWorks.
  3. Good written and oral communication skills.
  4. Basic Knowledge of Active Directory.
  5. Knowledge of sensitive information and ability to maintain confidentiality.
  6. Be fast-moving, self-motivated and a team player.
  7. Possess time management skills and the ability to establish reasonable and attainable deadlines for resolutions.
  8. Ability to troubleshoot and fix network connectivity issues.

Scheduling

The normal working hours are Monday to Friday, from 8:00 a.m. to 5:00 p.m. Schedule is subject to change with workload requirements. Overtime is required when requested. Some Saturdays may be necessary.

Pay Range: $22-$30

A successful candidate’s actual starting pay rate will be based on several factors including relevant experience, skills, training, certifications, and education.



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