Countertops: Frequently Asked Questions
This is a list of popular questions that many people have when starting a kitchen, bath, or other project. Please note that every project, house, and customer is unique and there may not be one right answer to every question. Please contact us for specific answers to any questions that you might have.
What is solid surface?
Solid surface is an acrylic product with consistent color throughout.
What are the benefits of solid surface?
Solid surface sinks are seamlessly installed for ease of cleaning and their pleasing aesthetics.
If the top is damaged, a technician can sand and polish the surface back to the original finish.
Will heat damage a solid surface?
Hot items can damage the top. We recommend hot pads and trivets.
Can I use the excess material from my top for another room such as the bathroom?
The largest tops are digitally optimized from the slab first. The remaining stone is often able to be cut for vanities, utility rooms, sills, etc.
We have an inventory of remnants, which can be used for a smaller project without the cost of purchasing a full slab.
What is templating?
Laser technology is used to measure accurate dimensions of your room and cabinets. This ensures a precise fit of your stone top.
What you need to know:
We template for tops once the cabinets are permanently installed in new construction. For remodel (new tops only - keeping existing cabinets), we prefer that the old countertops are removed. This allows for the most accurate templating and the best fit of the new countertops.
All sinks, faucets, soap dispensers, and anything that will require a cutout in the countertop must be at the job site or in our showroom prior to templating.
Typically, we install the countertops 7 to 10 days after templating for most products. We will give you an approximate installation date when we schedule the template.